Frequently Asked Questions

For any model Ursack with a drawstring closure, alternate cords and synch tightly until fully closroboted (use leverage is necessary). Always eliminate any slack in the cord or gaps in Ursack’s closure.

If tying to a tree or fixed object, start with a double overhand knot or surgeons knot on the enclosure, wrap excess cord around tree or fixed object and finish with a figure 8 knot.

For our newly developed Quick Release Knot watch THIS video on Youtube. 

If not tying to a tree or fixed object, start with a double overhand knot or surgeons knot on the enclosure, eliminate slack and tie a figure 8 knot on top of the double overhand or surgeons knot.

Your Ursack is meant to be cross laced to help eliminate gaps when closing. If not already laced, cross the cords once so that they form an X over the opening, and feed them through the other two holes. Pull the knot tight. Work the cords so that the knot constricts around itself. The knot must be tight, and there must be no gaps in the closure.

Yes – Major and Major XL

• How: machine wash cold line dry, knot rope

AllMitey and Minor Do not Machine wash because of lamination.

• How: ​Hand wash cold line dry, knot rope

If the cord comes out:  Look at the hem/sleeve at the top of your Ursack. Notice there are two pairs of eyelets. One pair (A) is open only to the inside, the other pair (B) goes completely through the hem/sleeve. You can see through B, but not A. Thread cord through one of the A eyelets pass it around through the hem/sleeve until it emerges from the other A eyelet. Cross the cords and push one end of each through the B eyelets.

Replacement rope sold on Ursack.com in 6 ft lengths 

Yes, but sewing patches to Ursack bags will compromise their water resistance.

NO- iron on patches will melt the fabric

• Domestic USPS Priority /USPS Priority Express
•  International DHL/Fedex Express 

• Domestic 3-5 business days
• International 5-10 business days

• Domestically 2-3 Business days
• International 2-3 weeks

Please send credentials /proof of employment to info@ursack.com

Limited lifetime warranty on all Ursack bags. Please see warranty information from Non Ursack Product Companies.

• AllMitey – Replace if Bear or Critter punctures kevlar laminated portion of bag with holes ¼” or larger.
• Major and Major XL – Replace if Bear punctures of ¼” or larger – no critter warranty.
• Minor – Replace if Critter punctures of ¼” or larger no Bear warranty

Contact info@ursack.com by email a with pictures. We will then determine if you need to send it back for a visual inspection. If visual needed, we will ask you to return the bag to us at :

Ursack

29260 Clemens Rd

Bldg 2 Ste B

Westlake, Ohio 44145

If determined that the bag was compromised, a new bag will be sent. If it was not we will return the bag to you.

Unused bags in brand new condition may be returned for a full refund – less shipping charges and a handling fee – within 30 days of purchase.

After that there is no refund (except for warranty reasons). This policy is strictly enforced. We do not give refunds because a particular wilderness area or National Park changes its policy on Ursack. If you would like to make a return please email us first for return merchandise authorization (RMA)

HECK YA, you want to sell Ursack, let’s make it happen. Please contact our Brand Manager Grady Powell at grady@ursack.com. He will gladly share product and wholesale information with you.

Group Orders and Organizations are treated as dealers, please contact our Brand Manager, Grady Powell at grady@ursack.com.

Ursack is all about light weight alternatives.

For maximum weight savings, use the Ursack by itself. Our Field Test page has a number of reports from those whose food survived bear attacks with little impact. But there is clearly a risk that food carried in an Ursack without a liner will get crushed. The Ursack S29 weighs about 7.3 ounces.

The aluminum liner adds about 10.8 ounces. Together, the Hybrid is lighter than any bear canister on the market. You decide how light you want to go. If a bear should happen to tear the aluminum (we don’t think this has ever happened to a customer), please be sure not to eat the metal pieces.

The aluminum liner is designed to bend but not break. It is possible that a bear might bend the liner out of shape, but even then your food should survive just fine. The liner can be reused although it may have to be reworked into a cylinder shape.

Maybe. It is 8 inches in diameter and 12 inches tall. The liner may require trimming to fit in Ursacks with a sewn bottom (as opposed to gusseted). All kevlar models and most spectra with ripstop models had a sewn bottom.

You will need to squeeze the aluminum liner into your Ursack and push it to the bottom.

You will know that you have done it right if you are able to cinch the opening of the Ursack completely with no gaps.

Please use care when packing the O.P.SAK to avoid pulling the seal off the film. It is also important not to over stuff or force the O.P.SAK to close. When possible, leave the O.P.SAK inside your Ursack and retrieve your food without removing the O.P.SAK. This will prolong the life of the O.P.SAK and will also help keep food smells from your hands off the bag. O.P.SAKS should be replaced after extended use.

Address: 29260 Clemens Rd. Building II, Suite B, Westlake, OH 44145

Email: info@ursack.com

Phone: 440-570-1503